Billing & Plans
PixoMonitor offers a permanent Free plan, four recurring paid plans, and a one-time Lifetime plan. Plan limits and prices below match the plans shown in the application.
Plan Comparison
| Plan | Price | Monitors | Check interval | Team members | Server agents | Retention |
|---|---|---|---|---|---|---|
| Free | $0 | 10 | 5 minutes | 1 | 1 | 30 days |
| Starter | $4/month or $3.33/month billed annually | 25 | 3 minutes | 1 | 2 | 60 days |
| Pro | $9/month or $7.50/month billed annually | 50 | 1 minute | 3 | 5 | 90 days |
| Lifetime | $249 once | 50 | 1 minute | 3 | 5 | 90 days |
| Team | $19/month or $15.83/month billed annually | 150 | 30 seconds | 10 | 15 | 90 days |
| Enterprise | $39/month or $32.50/month billed annually | 500 | 30 seconds | Unlimited | Unlimited | 365 days |
Lifetime is a permanent, one-time plan with the same limits and features as Pro. It is not a recurring subscription and does not include Team or Enterprise entitlements.
Features by Plan
Free
- HTTP and HTTPS monitoring
- One server agent with core system metrics
- Basic status pages
- Up to 3 alert-channel integrations
- 30-day data retention
Starter
Everything in Free, plus:
- TCP, DNS, SSL certificate, domain expiry, transaction, cron, and heartbeat monitoring
- Checks from up to 2 locations
- Full status-page customization and custom domains
- Up to 8 alert-channel integrations
- Server log monitoring
Pro and Lifetime
Everything in Starter, plus:
- WebSocket monitoring
- Checks from all 4 locations
- Private status pages
- Up to 12 alert-channel integrations
- Server database monitoring and auto-discovery
Team
Everything in Pro, plus:
- 150 monitors and 15 server agents
- 10 team members
- Unlimited alert-channel integrations
- Priority support
Enterprise
Everything in Team, plus:
- 500 monitors
- Unlimited team members and server agents
- 365-day retention
- Single sign-on (SSO)
Starting a Paid Plan
Open Billing
Go to Profile → Billing or Settings → Billing.
Choose a plan
Select a recurring plan or the one-time Lifetime plan. For recurring plans, choose monthly or annual billing.
Complete Stripe Checkout
PixoMonitor redirects you to Stripe to enter payment information and confirm the purchase.
Return to PixoMonitor
After successful checkout, Stripe returns you to PixoMonitor and the purchased entitlements appear on your account.
If you already have a recurring subscription, use Manage Billing instead of starting another checkout. Lifetime accounts cannot start another checkout.
Managing a Recurring Subscription
Select Manage Billing to open the Stripe customer portal. Depending on the options Stripe presents for your subscription, you can manage payment details, invoices, and plan changes there.
Canceling
You can also cancel a recurring subscription from PixoMonitor. Cancellation is scheduled for the end of the current billing period, so paid access continues until that date.
Lifetime is not a recurring subscription and has no renewal or cancellation cycle.
Reactivating a Scheduled Cancellation
If a recurring subscription is scheduled to cancel and is still within its paid period, the application can reactivate it before the cancellation date.
Usage and Limits
The Billing screen shows current usage for:
- Monitors
- Server agents
- Team members
When a limit is reached, PixoMonitor blocks creation of additional resources covered by that limit. Existing resources are not automatically deleted.
Billing Cycles
- Monthly: charged once per month through Stripe
- Annual: charged once per year at the annual rate shown in the application
- Lifetime: a single $249 payment with permanent Pro entitlements
Prices are shown in US dollars. Stripe Checkout displays the final amount before payment.
Refunds
Paid-plan purchases are not refundable by default. Contact support if you believe a billing error occurred.
