Billing & Plans

PixoMonitor offers a permanent Free plan, four recurring paid plans, and a one-time Lifetime plan. Plan limits and prices below match the plans shown in the application.

Plan Comparison

PlanPriceMonitorsCheck intervalTeam membersServer agentsRetention
Free$0105 minutes1130 days
Starter$4/month or $3.33/month billed annually253 minutes1260 days
Pro$9/month or $7.50/month billed annually501 minute3590 days
Lifetime$249 once501 minute3590 days
Team$19/month or $15.83/month billed annually15030 seconds101590 days
Enterprise$39/month or $32.50/month billed annually50030 secondsUnlimitedUnlimited365 days

Lifetime is a permanent, one-time plan with the same limits and features as Pro. It is not a recurring subscription and does not include Team or Enterprise entitlements.

Features by Plan

Free

  • HTTP and HTTPS monitoring
  • One server agent with core system metrics
  • Basic status pages
  • Up to 3 alert-channel integrations
  • 30-day data retention

Starter

Everything in Free, plus:

  • TCP, DNS, SSL certificate, domain expiry, transaction, cron, and heartbeat monitoring
  • Checks from up to 2 locations
  • Full status-page customization and custom domains
  • Up to 8 alert-channel integrations
  • Server log monitoring

Pro and Lifetime

Everything in Starter, plus:

  • WebSocket monitoring
  • Checks from all 4 locations
  • Private status pages
  • Up to 12 alert-channel integrations
  • Server database monitoring and auto-discovery

Team

Everything in Pro, plus:

  • 150 monitors and 15 server agents
  • 10 team members
  • Unlimited alert-channel integrations
  • Priority support

Enterprise

Everything in Team, plus:

  • 500 monitors
  • Unlimited team members and server agents
  • 365-day retention
  • Single sign-on (SSO)

Starting a Paid Plan

1

Open Billing

Go to Profile → Billing or Settings → Billing.

2

Choose a plan

Select a recurring plan or the one-time Lifetime plan. For recurring plans, choose monthly or annual billing.

3

Complete Stripe Checkout

PixoMonitor redirects you to Stripe to enter payment information and confirm the purchase.

4

Return to PixoMonitor

After successful checkout, Stripe returns you to PixoMonitor and the purchased entitlements appear on your account.

If you already have a recurring subscription, use Manage Billing instead of starting another checkout. Lifetime accounts cannot start another checkout.

Managing a Recurring Subscription

Select Manage Billing to open the Stripe customer portal. Depending on the options Stripe presents for your subscription, you can manage payment details, invoices, and plan changes there.

Canceling

You can also cancel a recurring subscription from PixoMonitor. Cancellation is scheduled for the end of the current billing period, so paid access continues until that date.

Lifetime is not a recurring subscription and has no renewal or cancellation cycle.

Reactivating a Scheduled Cancellation

If a recurring subscription is scheduled to cancel and is still within its paid period, the application can reactivate it before the cancellation date.

Usage and Limits

The Billing screen shows current usage for:

  • Monitors
  • Server agents
  • Team members

When a limit is reached, PixoMonitor blocks creation of additional resources covered by that limit. Existing resources are not automatically deleted.

Billing Cycles

  • Monthly: charged once per month through Stripe
  • Annual: charged once per year at the annual rate shown in the application
  • Lifetime: a single $249 payment with permanent Pro entitlements

Prices are shown in US dollars. Stripe Checkout displays the final amount before payment.

Refunds

Paid-plan purchases are not refundable by default. Contact support if you believe a billing error occurred.

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